Shipping/Delivery
Items will be delivered after I receive a notification from 2checkout.com that your payment has been confirmed.
All jewelry is shipped within 1 to 3 business days. Items are shipped in a protected flat envelope, packaged in a decorated box. I’ll notify you as soon as your
order is shipped. Shipping fees depend on the weight of the item and the delivery destination, and will be calculated during check-out.
Delivery times will vary, according to the addressee’s destination.
Please allow 7-14 business days for European destinations and 7-20 business days for other destinations.
Please note that these delivery times are estimated.
Tutorials will be mailed to your e-mail address in PDF format within 1-2 business days.
Returns
I accept claims for returns or exchanges of ordered products within 30 days from shipment. Please e-mail me within 7 days after receiving your order so
we could arrange refund or exchange. The products must be safely packed in the original box and returned in same condition as they were received. All return
shipping fees will be borne by the customer. After I receive the product, I’ll issue a refund or send another item, depending on our previous agreement.
Due to the particular techniques I use, the products are more delicate than those that are made by usual industrial production.
I always strive for perfection in process of making my jewelry. However, if you’re unhappy with the product you have received, please contact me
and I’ll be happy to stand by my promise of quality.
Privacy Policy
Annie's jewelry is committed to protecting your privacy. Absolutely all of your information (including e-mail address) is kept strictly confidential. I use the private information, such as your billing, shipping and e-mail addresses, to process and keep you informed of your order.
I value your online privacy as much as you do and will never sell, rent or give any of my customer's information to other parties.